How To Get More Done As A Manager Course Outline

The great challenge for a modern manager is how to keep up with all of your own work while effectively interacting and communicating with your team at the same time.

How can you ‘get more done’ in those areas of your job that only you can do and yet still be an effective communicator and leader of your people?

Many managers and their staff report feeling frustrated, overwhelmed, stressed and highly
unproductive as the result of the huge volumes of information they receive, the interruption their arrival frequently causes and the sense of urgency that accompanies them.

What you’ll discover during this program will enhance your ability to achieve greater productivity through focused attention on tasks and activities that are important to long-term success while, at the same time, better managing all the lesser priority inputs, interactions and interruptions with your staff (and others) that can so easily get out of control and waste inordinate amounts of time.

Key Content:

Introduction – The Threefold Nature of Work

  1. Managing Interruptions
    • The Incredibly Negative Cumulative Effect of Interruptions
    • Keys to Controlling and Prioritising Interruptions
  2. Managing Commitments
    • The Basic Requirement for Managing Commitments Effectively
    • The Invaluable ‘2 Minute Rule’
  3. Managing Workflow
    • The 5 Stages of Mastering Workflow
    • A Simple Planning Model for Projects and Tasks
  4. Managing Information & E-mail Overload
    • The Impact of Information Overload on Time, Money, Morale and IQ
    • The 5 Golden Rules of Best Practice E-mail Management
  5. Managing Time
    • Identifying and Harnessing Your Prime Time
    • When You Should and Should NOT Do Certain Tasks
    • How (and When) to Handle All The ‘Stuff’

Conclusion – Plan of Action for Next 90 days

What you learn at this session could be pivotal to your success not only in the short term, but also for your future career! The skills and capabilities gained from this program can be further  expanded and enhanced with one-on-one coaching, ensuring that the program benefits are fully implemented and integrated into your everyday working practices.

Key Outcomes/Benefits:
  • Recognise and respond appropriately to what’s important versus what’s urgent
  • Control of information overload – manage higher volumes at increased pace
  • Improved decision-making ‘at the front end’ of new inputs
  • Learn to plan and retain focus on key projects and tasks
  • Increased control of workflow to deliver improved results
  • Integration of e-mail into workflow and communication processes
  • Improved communications
  • Better manage tasks and activities with consistent focus on higher priorities
Course Format:

As a ’public’ program;

Full day workshop with optional coaching session (on-site or via phone)
Two x half day workshops with optional coaching session

As an ‘in-house’ program;

Pre-workshop ‘discovery’ by way of productivity audit
Two x half day workshops, separated by 1 or 2 weeks
A 45-60 minute 1:1 coaching session on-site after each workshop

Course Materials:

Comprehensive learning guide/workbook
Laminated sheets summarising key strategies

Participant feedback:

100% of participants rated the “clarity of information provided” as very good or excellent
100% of participants rated the “overall relevance to my current role and potential to apply skills & knowledge gained” as very good or excellent
100% of participants rated the presenter as very good or excellent
90.6% of participants rated the “structure the workshop” as very good or excellent
89.8% of participants rated “opportunities for interaction and participation” as very good or excellent

For more information, email Elliot Hayes or phone: 1300 316 310 or Mobile: 0413 133 345

Summary of Feedback from Previous Clients

1. What were the best things you learnt/discovered/gained from the workshop?
  • Prioritization methods, enhanced utilisation of Outlook tools
  • Better time management; better use of technology; recognition of the cost of interruptions/distractions
  • 2 minute rule; converting e-mail to calendar
  • Practical tools to trial/use
  • E-mail management; 2 minute rule; peak time & SRT
  • Time management tips and techniques; taking control of interruptions
  • Better ways to use existing tools
  • Effective use of e-mail; SRT; what is prime time
  • 2 minute rule; managing interruptions; best practice e-mail management
  • Controlling interruptions; peak/SRT times; e-mail management tips
  • Techniques for saying no; tips for organizing mailbox; 2 minute rule
  • E-mail protocols
  • E-mail tricks; statistics of poor time management; SRT time
  • Outlook e-mail techniques; revise time management strategy
  • Strategic Reserve Time; 2 minute rule; revised e-mail procedures (5 steps)
2. What did you like best about the workshop presenter?
  • Clear and succinct
  • Provided tools for our use or not – didn’t try to force solutions like some evangelistic presenters
  • Easy to understand, succinct
  • Moved quickly, did not labour the point
  • Able to convey the message with clarity
  • Kept the session interesting and moving, involved the audience
  • Energy
  • Knowledge of subject
  • Dynamic style, engaging
  • Friendly/informative delivery
  • Thorough knowledge of subject (backed up by research)
  • Clear/concise
  • Clear and concise, kept my attention
  • Enthusiasm, flow of presentation
3. What would you tell someone else about the presenter and/or workshop?
  • Good value – attend if possible
  • Very useful, especially in relation to e-mail management. Speaker knowledgeable and answered questions thrown at him
  • I thought the workshop was well presented and very useful in assisting time management skills
  • Beneficial
  • Dynamic, enthusiastic
  • Good program. Practical tips provided which are easily integrated into day to day working
  • Worth attending – wake up call on how much time spent on e-mail etc
  • Very useful tips for managing up and managing e-mail
  • Good
  • I would recommend it
  • Well prepared session, professional resources and delivery