Time Management Learning Outcomes

Throughout this course, you will learn to plan and prioritise multiple tasks, projects and deadlines through:

  • Managing your email
  • Email etiquette/policy you can implement for yourself (and the colleagues you mainly communicate with) that will save you time and prevent miscommunication
  • How to effectively communicate via email and avoid common misunderstandings that drain time
  • Handling the different interruptions – email, voicemail, mobile calls, open plan office ‘drop ins’ – to protect your focus and get the important priorities actioned
  • Handling the time management styles of different personalities
  • Being able to effectively communicate ‘No’ when you have to without causing offense
  • Effective task delegation – this is not just someone who works ‘for you’. We will utilise the definition of ‘Delegation’ as any team member helping you get something done.
  • Maintaining energy levels through out the day to keep your productivity high. This will also include strategies to recharge when your energy is low.
  • The simple process you can implement to establish habits that will serve your productivity and decrease procrastination
  • Maintaining your focus and clarity on the most important priorities. This will also include strategies to increase your skill in focus (which is constantly being distracted by the increasing interruptions)
  • Managing a to-do list and how to effectively prioritise the competing demands on a daily, weekly, quarterly basis
  • How to leverage a small percentage of your time to lay the groundwork for longer term goals/objectives you want to achieve.
  • Utilising the 80/20 principles to improve your daily performance and leverage your time more effectively
  • Running and managing better meetings to save time, improve engagement and create clear action items as a result
  • Other internet resources that are available  – free of charge – and can help automate various tasks you may already be manually performing

We will also cover using the technology (whether it be Outlook, Lotus Notes or others) to serve your productivity as a time management support tool in the areas of:

  • Fostering continuous improvement and productivity in your role.
  • Email management
  • Managing your to – do list
  • Managing your appointments  – including group scheduling, blocking out time for yourself
  • Setting up and customising Lotus Notes to be user friendly for how you like to work